"The relationship is very good. We have this open relationship if they need something they ask, if we need something we ask. One problem we had was with the transfer of assets, which was a very large piece of work and they put in many hours and worked very hard to ensure it was completed on time."
Client Service Review, November 2007
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Ash Shaw is committed to providing excellent service to all our clients. Our Five Star Promise explains what we mean by 'excellent service' and sets the standard for everything we do
We are committed to providing you with the highest levels of client satisfaction, so here's our Five Star Promise to you.
Offer great service
- We will deliver our service on time.
- We will keep our promises to you.
- We will give you staff continuity.
Value for money
- You will pay the agreed fee with no nasty surprises.
Proactive
- We will take time to share tips, practical ideas and best practice, which help make life easier for you.
In fact, there's no need to pay us one penny until you are 100% satisfied with our service to you. All we ask of you is to let us know if we are not meeting your expectations, so that we have the opportunity to put it right.
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